Brookdale Senior Living Clare Bridge Program Manager in Austin, Texas
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.
Oversees full implementation of Resident and Family Engagement's overall dementia care program. Directly provides coaching and leadership of associates who are caregivers within the community. Plans and directly coordinates a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides and advocates person centered care such as dementia friendly dining, behavioral expression interventions, and dementia training. Engages residents in meaningful and well-being focused programs based on the six dimensions of Optimum Life®: physical, purposeful, emotions, social, intellectual, and spiritual - within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensure resident habits, historical routines, life stories, and preferences are honored in the provision of care and programming.
Required: Qualified therapeutic recreation specialist or an activities professional who is eligible for certification as a therapeutic recreation specialist, therapeutic recreation assistant, or activities professional by a recognized accrediting body, such as the National Council for Therapeutic Recreation Certification, the National Certification Council for Activity Professionals, or the Consortium for Therapeutic Recreation/Activities Certification, Inc. and has completed an activity director training course approved by the National Association for Activity Professionals or the National Therapeutic Recreation Society.
Designs and implements the dementia care program in accordance with the Clare Bridge Program standards that will meet the individual needs and interests of the residents. Plans and ensures a seven-day per week calendar is implemented that promotes resident participation in a structured environment including small groups for residents who cannot participate in a large group setting.Ensures person centered programs are in compliance with Brookdale's Excellence Standards Tool (BEST) standards, state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.Leads person centered & engaging programs on the daily path with the residents. Plans, coordinates and organizes associates programming assignments, organize and supervise volunteers and entertainment.Plans, appropriately decorates and participates in special events at the community including holidays, signature programs, family socials and marketing events. Develops and maintains contact with community agencies and organizations including leading the National Alzheimer's walk.Coordinates the transportation of residents to and from scheduled events outside of the community which may include driving a community motor vehicle.Provide direct supervision of minimally one or more full time associate, dementia program assistants or Coordinator as required by Executive Director, which includes assisting or completing with hiring, coaching, and counseling associates and conducting the documenting corrective action, as needed. Completes job performance evaluations.Responsible for day-to-day operation of the dementia care program providing oversight to ensure Care Associates deliver person centered programming and care in accordance with Brookdale's Clare Bridge Program standards.Coordinate, lead training, and collaborate in hiring and education of associates regarding dementia care including how to lead programs on an ongoing basis. This includes facilitating in-services, computer based and situation specific training.Participates in collaboration with the leadership team in the pre-admission/move-in processscreening of prospective new residents as assigned by supervisor. Participates in the review of individual resident's service plans and completes program and documentation, as required by Brookdale dementia program. Participates in collaboration with the leadership team in residents move out review and process.Ensures and develops a culture of behavioral problem solving within the community, reports changes in residents' overall health to nurse, including changes in behavior and participates in exploring approaches and interventions in a timely manner.Acts as a resource for care associates and families coping with the changes dementia causes and knowledge of Alzheimer's disease and other dementias. May coordinate and implement family education or support groups. Advocates the importance of programming for residents with dementia regarding enhancing quality of life.Communicates positively with residents, families, and community professionals regarding Brookdale's Clare Bridge program and its benefits. Communicates with families regarding residents' personal needs and successes.Creates plans of correction and implementation of correction for department quality improvement, BEST and surveys as assigned by the Executive Director. Collaborates with Executive Director in creating plans of correction and implementation of the corrections.Maintains and adheres to department budgetary requirements, equipment, and supplies.Shares manager on-call duties which may include weekend coverage, as required by the Executive Director.Performs other duties as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting required. Experience in program and event planning for older adults with Alzheimer's disease and other dementias required; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements Must possess a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment. Any required state-specific training/qualifications must also completed.
Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to apply reason, logic and advanced problem solving skills to resolve complex and/or sensitive issues.
Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Basic typing skills essential along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Strong creativity and organization skills.
Physical Demands and Working Conditions
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Potential injury from transferring, repositioning, or lifting residents
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Schedule: Regular Full-Time